Has anyone used Meiqia in a real business scenario? How stable is it under heavy traffic, and does the chatbot effectively reduce the workload for support teams?

I’m currently evaluating different live chat and customer support tools for my website, and Meiqia appears to be a promising option. It offers features like multi-channel messaging, chatbot automation, and customer data management, which could help improve response efficiency and streamline support workflows. It also seems relatively easy to set up for small to medium-sized teams.美洽下载